What are the responsibilities and job description for the Quality Manager position at SWM International?
Description
RESPONSIBILITIES :
- Responsible for all aspects of the site's Quality functional areas including Quality Engineering, Quality Control, Quality Inspection and Document Control
- Provide strong leadership and direction to Quality team members, being responsible for all aspects of staff management including training, development, mentoring and coaching. Set goals and objectives for Quality personnel, ensuring alignment with strategic imperatives. Ensure clear strategies are implemented to develop each role within the Quality function, to facilitate succession planning.
- Key member of the Orangeburg Plant Leadership Team defining, implementing and supporting required growth and improvement projects
- Effective communication with internal and external functions including Regulatory, Operations, Supply Chain, Finance, Health & Safety, Human Resources, Research & Development, Commercial and external partners
- Manage and maintain the Quality Management System to ensure on-going compliance of the Quality System to applicable standards and regulations including ISO 13845 : 2016 and FDA 21 CFR Part 820, acting as the site's Management Representative
- Lead the Management Review process, reporting to top management on the suitability, adequacy and effectiveness of the QMS at defined intervals and on any need for improvement
- Coordinate and host Certification Body Audits, Regulatory Agency Inspections and Customer Audits : management of any necessary follow-up actions, ensuring on-time completion
- Quality oversight of all aspects of product realization : authoring, review and / or approval of associated technical documentation, as applicable
- Consistently promoting awareness of best industry practices throughout the site and making appropriate Quality-related decisions on a daily basis. Provide training on Quality-related topics, where scope for improvement and / or additional support is identified.
- Maintain and improve Quality through ownership of the site's Internal Audit program, by ensuring processes are in-place to gather and monitor feedback relating to customer requirements, by being accountable for the site's customer complaints system, through management of the site's control of non-conforming product process, and by confirming appropriate corrective action is taken to eliminate the cause of non-conformances.
- Develop, maintain and monitor Quality Key Performance Indicators (KPIs) and metrics to identify areas for improvement, allowing informed decision-making and measurement of progress over time
- Maintain a customer excellence mindset at all times to achieve customer satisfaction. Manage customer relationships effectively, ensuring appropriate levels of communication. Confirm that customer requirements are appropriately documented (e.g. Quality Agreements) and followed.
- Ensure Quality participation and input into Risk Management activities, including Risk Management tools (e.g. pFMEAs)
QUALIFICATIONS : Required
Preferred
Competencies
WHAT WE OFFER
As a Mativ employee, you'll have access to a variety of benefit programs designed to help you no matter your stage of life.
ABOUT MATIV
Mativ Holdings, Inc. is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company makes material impacts on the world every day through a wide range of critical components and engineered solutions that solve our customers' most complex challenges. We manufacture on three continents and generate sales in nearly 100 countries through our family of business-to-business and consumer product brands. The company's two segments, Filtration & Advanced Materials and Sustainable & Adhesive Solutions, target premium applications across diversified and growing end-markets, from filtration to healthcare to sustainable packaging and more. Our broad portfolio of technologies combines polymers, fibers, and resins to optimize the performance of our customers' products across multiple stages of the value chain. Our leading positions are a testament to our best-in-class global manufacturing, supply chain, and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible.
Mativ and its subsidiaries are Equal Opportunity Employers. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
