What are the responsibilities and job description for the Hospitality Representative position at Swoon?
We are looking for a skilled Hospitality Representative to join our team at Swoon. This role is responsible for providing exceptional visitor support and managing incoming calls in a professional environment.
The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a dynamic setting.
Key Responsibilities:
- Directing calls to the appropriate departments using a multi-line switchboard.
- Providing a warm welcome and assisting visitors with a customer-focused attitude.
- Maintaining a high level of customer service and effective communication.
- Performing basic administrative tasks as needed.
Requirements:
- A high school diploma or equivalent.
- At least 6 months of experience in customer service, reception, or administrative roles.
- Proficiency in Microsoft Office and general office tools.
- Strong organizational and teamwork skills with a professional demeanor.
- Availability to work onsite in El Dorado Hills, CA.
