What are the responsibilities and job description for the Office Experience Manager position at Swoon?
The Office Experience Manager at Swoon is responsible for creating a positive and productive work environment. This involves providing exceptional customer service to employees and guests, while also managing day-to-day operational tasks.
Responsibilities:
- Provide welcoming and professional reception services to employees and guests.
- Conduct office tours for new hires and assist with onboarding procedures.
- Manage employee badging requests and access control.
- Assist with furniture reconfigurations, including moving chairs, tables, and equipment.
- Support event setup and cleanup, including assisting with catering arrangements.
- Manage lost and found items.
- Deliver packages to employees.
- Maintain accurate inventory of office supplies.
- Oversee the day porter service to ensure cleanliness and maintain a well-maintained office environment.
- Provide excellent customer service, both in person and virtually.
- Manage multiple tasks simultaneously and prioritize effectively.
