What are the responsibilities and job description for the Project Associate - 84158 position at Swoon?
I’m partnered with a reputable lighting company, in search of their next Project Associate.
Location: Middleton, MA
About this role:
- Act as primary operations group contact for customers. Provide product availability and lead time information. Direct advanced issues to appropriate department.
- Process sales orders from the project portal using the ERP software. Review to ensure all information is accurate for proper fulfillment. Interface with sales or engineering to resolve any issues.
- Establish Estimated Ship Date (ESD) from Supply Chain reports.
- Work with manufacturing team to monitor made products, determine lead times, communicate to customer.
Experience:
- Customer service background
- Use of ERP and Excel
- Ability to handle varying customer requirements
Interested? Apply now!
