What are the responsibilities and job description for the Warranty Administrator/Appointment Coordinator position at Swope Automotive Group?
Job Description
Job Description
Description :
Swope Nissan is looking for a hardworking, organized and enthusiastic individual to join the Swope Family as a Warranty Administrator and Appointment Coordinator. This individual will be responsible preparing service tickets for warranty submission, resolving warranty submission issues, coordinating with Service and Parts personnel and reconciling warranty payments in an efficient, timely and accurate manner, answering incoming service customer calls and scheduling service appointments.
Swope Nissan is part of the Swope Family of Dealerships with locations throughout the Hardin County area. Swope has been in the Hardin County area for over 70 years. We offer a competitive total compensation package for full-time employees including medical, dental, vision , company paid short-term disability, paid time off, paid sick time, paid holidays, paid life insurance, 401(k) retirement plan, discounted vehicle service repairs, maintenance work, and more!
RESPONSIBILITIES
- Accurately process and submit warranty claims to various manufacturers.
- Troubleshooting and problem solving specific to warranty approvals and technician time.
- Performs other Accounts Receivable duties for Service and Parts
- Maintains professionalism when communicating with managers, co-workers and guests.
- Is extremely detail oriented and submits all claims on or before their due date.
- Maintains a high level of confidentiality.
- Maintains a cooperative, courteous, team focused attitude.
- Performs back up and other duties for other positions as required.
Requirements :
COMPETENCIES / SKILLS
Benefits
