What are the responsibilities and job description for the BH Enrollment Specialist position at Swope Health Services?
Enrollment Specialist to provide assistance to individuals and families in applying for Medicaid, food stamps, disability, and housing assistance. They will also provide referrals to other community programs as appropriate.
Successful Candidates with have:
Assist with applying for and maintaining coverage of the following benefits:
- MO HealthNet
- SSI or SSDI as appropriate
- SNAP, QMB, and Housing as appropriate
- Facilitate referrals to ambulatory, other Behavioral Health programs, and outside agencies
- Follow protocols, procedures, and policies to guide care
- Follow department workflow standards
- Maintain access to state and federal sites bi-monthly
- Monitor monthly approvals and report to appropriate departments
- Submit reports as required
- Tracking and reporting of data on spreadsheets
- Able to multitask
- Complete all documentation required within the agency’s deadlines
- Knowledge of how to efficiently outreach and follow up with clients in person and over the phone
- Basic administrative functions including drafting letters, electronic scanning/records management, and telephone communications
- Complies with computer security guidelines and confidentiality of both patients and staff
- Maintains and supports an environment conducive to the care and welfare of clients and co-workers
- Attends all required training and continuing education as required or provided
- Other duties and/or responsibilities as assigned
Education/Qualification:
- High School Diploma: Experience may replace education requirement depending upon job duties.
- Knowledgeable of computer, Microsoft Word, Excel, Outlook, basic data entry, electronic medical record
3-5 years related experience preferred - Strong communication written and verbal skills; professional telephone etiquette
- Strong organizational skills
About Swope Health Services:
Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community.
Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.
Swope Health Services supports its team members with:
- Medical benefits (including a Health Savings Account option), dental and vision
- 401(k) retirement plan with company match
- Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
- Flexible Spending Account
- Paid Days Off beginning at 12 days annually, effective the first day of employment
- Eight annual company-paid holidays; One annual paid personal day
Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.
