What are the responsibilities and job description for the Bilingual Clinic Support Representative position at Swope Health Services?
As a Bilingual Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the patient's best interest. If you have a passion for service, and helping others, this is a role for you.
Successful Candidates with have:
- High school diploma
- 1 or more years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting.
- Strong soft skills
- Bi-lingual (Spanish/English)
- Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
- Proficient computer skills
About Swope Health Services:
Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community.
Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.
Swope Health Services supports its team members with:
- Medical benefits (including a Health Savings Account option), dental and vision
- 401(k) retirement plan with company match
- Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
- Flexible Spending Account
- Paid Days Off beginning at 12 days annually, effective the first day of employment
- Eight annual company-paid holidays; One annual paid personal day
Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status, or disability.
Experience
Required- 4 year(s): Customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting.
- Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
Education
Required- High School or better
