What are the responsibilities and job description for the On-Call Program Monitor position at SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION?
About Swords to Plowshares
Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, rapid re-housing and eviction prevention services, employment and training, supportive housing, and legal benefits assistance for low-income, homeless and at-risk veterans in the San Francisco Bay Area. Swords to Plowshares promotes and protects the rights of veterans through advocacy, public education, and partnerships with local, state and national entities. Learn more about the work of Swords to Plowshares, and ways in which you can help, by visiting our website at: https://www.swords-to-plowshares.org/.
Job Title
On-Call Program Monitor
Summary
Monitor the activities of residents after regular program hours. Respond to emergencies and conducts crisis interventions. Completes appropriate documentation and works with staff to facilitate treatment and identify resident issues. Accompany and supervise residents during morning or afternoon meals. Quality assurance and clerical duties.
Roles and Responsibilities
~Must be able to communicate effectively with a variety of personalities and be comfortable embracing the agency’s Diversity, Equity, and Inclusion Initiative and the principles of Cultural Humility.
- Maintain good attendance record, including timely notification if unable to work shift
- Ability to work independently with minimal direct supervisions.
- Managing the program environment after regular program hours. (Shifts may include overnight or weekends.)
- The ability to recognize relapse behavior
- Documentation, i.e. Incident Reports and Log Book entries
- Good communication skills and the ability to interact productively with residents and staff
- Urinalysis
- Quality Assurance
- Clerical duties, i.e. photo copying and assembling charts, etc
- Ability to drive clients as needed, pick up meals for the special needs clients and maintain good working relationships with the food service staff
- Perform comparable related duties as required by management
- Employee must be able to perform duties with what would be considered reasonable accommodation
- The ability to provide a TB Test or Chest X-Ray within 60 Days of start date
Requirements
Experience
- Minimum of three (3) years experience working with “hard to serve”, substance abuse and mental health clients, with at least one (1) year in a human service agency
- Translatable military experience and skills may be alternatively substituted
Qualification
- Maintain good attendance record, including timely notification if unable to work shift
- Ability to work independently with minimal direct supervision
- Must have reliable transportation and a clean driving record
- Ability to enter data into email and/or communication logs
Skills
- Ability to engage clients
- Crisis intervention de-escalation and conflict resolution skills
- Ability to recognize relapse behavior
- Good written and verbal skills
- Listening skills
- Ability to be a team player
Diversity, Equity, and Inclusion Statement of Intent:
Swords to Plowshares is fully committed to the ongoing work of creating a more diverse, equitable, and inclusive organization. For us, this is a process and not a destination. We embrace the principles of cultural humility to create spaces where all people feel welcome, heard, and valued.
We stand against injustice and discrimination of all kinds. This includes mistreatment based on race, age, color, veteran/military status, language, ethnic background, national origin, ancestry, ability, religion, sexual orientation, gender identity, or gender expression, other status protected by law, and the other qualities/traits that make you unique. We encourage applications from all qualified individuals.
How to apply:
Please apply directly on the company website -
https://secure6.saashr.com/ta/6154276.careers?ShowJob=503761929
To follow up on your application status you can contact / leave a message at 415-252-4788 ext. 356 and we will get back to you as soon as we can.
