Project Coordinator

SWS Equipment is a leader in the equipment Sales, Service, and Parts industry. We are looking for an individual that takes pride in providing a high level of customer support through teamwork and communication. The Project Coordinator plays a vital role as a direct point of contact with our customers and as the conduit of information to and from the Sales Department.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Prepare and review new installation packets received from Sales Department
• Plan project scope of work and identify potential challenges
• Communicate regularly with customers, update as needed, and manage expectations
• Schedule projects based on staff availability while meeting customer needs
• Coordinate with vendors for other equipment or services needed to complete project
• Schedule and lead meetings with Shop Manager(s) or staff to review unique situations
• Coordinate with shop staff on timing for special requests or fabrication projects
• Research information as needed in support of the customer and/or installation team
• Coordinate with Logistics Department to ensure deadlines are met for inbound equipment
• Document customer communication, project details, and progress real-time
• Direct customer change requests that impact the project to the appropriate department
• Follow-up on warranty claims as needed to ensure completion of project
• Ensure all project paperwork is completed, accurate, and submitted in a timely manner

Minimum Qualifications

• Computer literate including SharePoint, Word, Outlook, & Excel
• Project coordination/management or sales experience
• Flyntlok and/or Sage software experience is a plus
• Excellent organization and multi-tasking skills a must
• Bright, energetic professional with outstanding communication and interpersonal skills
• Highly motivated self-starter who can work autonomously and as part of a team in a dynamic, fast-paced environment
• Excellent verbal, written and telephone skills
• Ability to manage multiple tasks with shifting priorities and timeframes
• High level of initiative, creative thinking, decision making and problem resolution skills

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. The employee is occasionally required to lift and/or move up to 10 pounds. The employee is occasionally required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

SWS Equipment is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.