What are the responsibilities and job description for the Sales Lead - West Loop position at SWTHZ - Contrast Therapy Studio?
About SWTHZ
SweatHouz (SWTHZ) is a premier boutique wellness brand and a leader in contrast therapy, committed to enhancing the well-being of its clients. SWTHZ offers an unparalleled health and wellness experience grounded in scientific research by integrating infrared saunas, cold plunges, and vitamin-C showers in a luxurious private suite environment.
SWTHZ currently operates 45 corporate and franchised contrast therapy studios and expects to open 100 additional locations in the next 12 months across 40 states.
About the Job
The sales associate delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering studio membership and retail products and services. The sales associate builds relationships and translates the mission of SWTHZ through its product and service offerings. They will have a strong focus on behaviors that drive member acquisition and retention. The sales associate delivers successful guest and member engagement and attainment of sales revenue goals. Your work will make a significant impact and contribution to the growth of SWTHZ, for which you will be rewarded.
Essential Duties & Responsibilities
Guest (Intro) Experience and New Membership Enrollment
- Executes the relationship-based sales model with each intro and passionately relates how SWTHZ products/services will satisfy their needs and goals.
- Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro's individual needs and goals. Communicates membership options in a clear and concise manner.
- Effectively and professionally enrolls guests using company sales techniques and protocol.
- On-boards new members successfully and assists with all member retention activities to drive club profitability
- Consistently achieves or exceeds personal and team sales goals
Prospecting and Lead Generation
- Responsible for effectively setting appointments for all leads and potential new business opportunities.
- Executes daily plan for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals.
Client Experience
- Partners with Studio Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
- Maintains name relationships with members and serves as a resource for their questions or concerns.
- Provides a clean, friendly, well-maintained studio to members and guests.
Qualifications
- MUST have 1 year in sales, this is not an entry-level sales role
- High School Diploma or GED required
- Experience with membership sales is a significant advantage
- Ability to thrive in a fast-paced environment
Benefits of joining SWTHZ
- Tremendous growth opportunity
- Training, sales & leadership development
- Access to all SWTHZ locations
- Competitive commission, PTO, and medical, dental vision insurance programs
Location/Travel:
- This role is based in Chicago, IL at our West Loop location (917 W. Madison St.)
