What are the responsibilities and job description for the IT Desktop Support Specialist position at Sybex support Service?
Job Summary
We are seeking an IT Support Specialist to join our team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, or software.
Responsibilities
- Respond to IT issues and provide technical support to end-users
- Install and configure computer systems, hardware, and software
- Troubleshoot technical issues related to network connectivity
- Set up user accounts and profiles
- Maintain and update IT documentation and procedures
- Collaborate with other IT team members on various projects
Skills
- Strong customer service skills
- Knowledge of computer networking principles
- Experience with SCCM and Linux operating systems
- Familiarity with Jira for issue tracking
- Proficiency in desktop support and help desk operations
- Ability to provide technical support for computer hardware and software
- Experience with remedy for incident management
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Boise, ID 83702 (Required)
Ability to Relocate:
- Boise, ID 83702: Relocate before starting work (Required)
Work Location: In person
