Hotel Houseperson

Job Purpose:

Provides guests and team members with a clean and orderly environment and provides janitorial support to Guest Room Attendants

Job Duties And Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Provides janitorial support to Guest Room Attendants by removing soiled linen and trash from the room attendant carts and vacated rooms, replenishing supplies in guest rooms, cleaning stained carpets in guest rooms, cleaning and maintaining common areas around the hotel, and cleaning and maintaining hallways.
• Replenishes guest room supplies by restocking linen closets, restocking closets with clean supplies for guest room use, and sorting and delivering soiled linens to the loading dock to be picked up by the laundry service provider.
• Provides clean linens to designated areas by receiving clean linens from a central location, sorting and delivering to housekeeping, spa, and pool departments according to established procedures.
• Maintains a safe work area by keeping storage areas and housekeeping closets clean, organized, and clear of debris.
  
  

Job Specifications:

Education and Experience:

Essential:

• 6 months of guest service experience in a hospitality environment
  
  

Desirable:

• High School Diploma or G.E.D
• Hotel, Resort or Casino housekeeping and/or custodial experience
  
  

Essential:

Skills and Knowledge:

• Ability to interact effectively with team members and guests
• Ability to understand and follow verbal directives and written directions
• Ability to communicate effectively in the English language
• Ability to stand and walk for up to eight hours at a time
• Ability to push and pull up to 100 lbs.
• Ability to lift up to 50 lbs.
• Ability to perform repetitive tasks such as making beds and vacuuming
• Ability to reach, push, pull, kneel and bend
• Ability to maintain professionalism and composure
• Ability to work independently
• Ability to maintain confidentiality
• Ability to appear for work on time
  
  

Desirable:

• Working knowledge of cleaning chemicals and chemical safety
• Multi-lingual
  
  

Supervisory/Managerial Accountability:

Direct: None

Indirect: None