What are the responsibilities and job description for the Organizational Performance Enhancement Specialist position at Sycuan Casino Resort?
Organizational Performance Enhancement Specialist
We are seeking a highly skilled Learning and Development Specialist to join our team at Sycuan Casino Resort. As an Organizational Performance Enhancement Specialist, you will be responsible for developing and delivering learning solutions that enhance the skills and performance of our team members.
Key Responsibilities:
- Design and deliver training programs that align with organizational initiatives.
- Develop and implement New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that bridge skill gaps.
- Maintain accurate records of training activities, attendance, test results, and retraining requirements.
- Collaborate with the Learning and Development Manager and Business Partners to identify effective approaches.
Requirements:
- Bachelor's Degree in Human Resources or related field or equivalent experience.
- 3 years of experience in delivering training in a business environment.
- 2 years of experience in facilitating Leadership, Coaching, Performance Improvement, and similar business-related topics.
- Experience with learning management systems (LMS) and e-learning tools.
Desirable Skills and Qualifications:
- Master's Degree in a related field or equivalent experience.
- Training experience in a casino, hospitality, retail, or food and beverage industry.
- Knowledge and experience with data collection methods.
