AUDIO VISUAL ENGINEER- Information Technology

Job Purpose: Provides technical support for computer hardware and software and ensures the operational capability of casino's audio-visual systems Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) Provides technical support for computer hardware and software by answering incoming A/V help desk phone calls, providing personal service to audio users, troubleshooting audio system failures. Maintains Casino Wide Audio System by programming the audio system and adjust necessary settings to what is desirable for the casino floor Maintains Casino Programmable Lighting System by programming and adjusting required lighting settings. - Ensures live sound reinforcement and lighting support for the casino and the resort by coordinating and operating video, portable audio, music matrix and paging systems, installing and operating appropriate equipment for various locations, on-site promotions, events, and performances, and conducting regular maintenance and troubleshooting as needed. - Manages the Casino-Wide paging system by controlling sound levels and variances on the casino floor, communicating with the Call Center for necessary amendments, and collaborating with Department Managers and Directors to ensure clarity of sound through the audio systems throughout the casino. - Maintains and organizes lighting, video and audio/visual equipment by receiving, counting and labeling lamps, bulbs, fixtures, wiring, monitors, video tapes, microphones, and audio compact discs, audio/visual equipment and storing inventory in designated areas. - Assists IT Operations Manager by completing special projects as assigned. Job Specifications: Education and Experience: Essential: High School Diploma or G.E.D. 5 years theatrical, concert or meeting  audio and monitoring experience 3 years experience in theatrical, or concert  or meeting lighting experience NWare Peavey Audio and Crestron experience or equivalent audio and visual control systems knowledge Audio and lighting schematic interpreting Data network implementation and support experience Desirable:      Bachelor's Degree in Theatre Arts or equivalent experience Casino theatre and entertainment experience IT experience in a casino or gaming environment QSC Audio programming experience   Skills and Knowledge: Essential: Proficiency in audio and video cabling deployment, troubleshooting, and repair Advanced working knowledge of digital media distribution system Working knowledge of sound, monitor and recording equipment Working knowledge of digital signage systems and content management Working knowledge of wireless video systems Working knowledge of theatre lighting Excellent guest service skills Ability to effectively communicate problems, resolutions, and instructions to non-IT personnel Ability to mix concert monitors and front of house audio  Ability to effectively communicate and interact with team members, touring acts, and crews Ability to communicate effectively in the English language Ability to operate theatre projectors Ability to operate patch bay channel distribution Ability to operate channel splitter for monitor and house sound system Ability to design stage plot charts and inputs list Ability to read and follow schematic diagrams/flow charts Ability to hear a full range of audio levels Ability to see up to 30 feet Ability to do repetitive manual tasks Ability to stand and walk for up to eight hours Ability to appear for work on time Ability to work any shift (24/7) Ability to work shifts in excess of 12 hours at a time Ability to prioritize and perform multiple tasks and assignments Ability to maintain professionalism and composure Ability to understand and follow verbal directives and written directions Ability to accept constructive criticism Ability to maintain confidentiality and objectivity Ability to work in a smoking environment Detail-orientation Desirable: Multi-lingual Supervisory/Managerial Accountability: Direct:          None Indirect:        None