Center Assistant

GENERAL SUMMARY

The Center Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks.  The Center Assistant provides a positive first impression for potential and existing customers,  fields calls from customers, schedules appointments, and coordinates community and school marketing events.

ESSENTIAL JOB FUNCTIONS

• Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
• Aids Center Director in scheduling needs and coverage of the center
• Greets and assists students, parents, and potential customers according to Sylvan standards
• Fields inquiry calls from potential customers; Fields calls from current families
• Schedules assessments, tours and Welcome Conferences according to Sylvan Standards; Manages scheduling changes of current families
• Assists Center Director with preparing materials for parent conferences, assessments, tours, and other customer appointments
• Assists Center Director with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
• Assists Center Director with maintaining the professional appearance of the Center according to Sylvan standards
• Supports standards and procedures to ensure student safety and well-being
• Assists Center Director and teachers with preparation for instruction; Gathers and prepares materials as appropriate

KNOWLEDGE REQUIRED

SKILLS AND ABILITIES REQURED

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

Choosing Sylvan is about getting results and setting your child up for long-term success. At Sylvan, we’re focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For 40 years, we’ve helped millions of students achieve new levels of academic success.