What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Sylvia Benjamin - State Farm Agent?
Position Overview
Sylvia Benjamin State Farm is one of the top State Farm offices in the nation and is seeking qualified professionals to join our winning team. Team Benjamin seeks energetic professionals interested in helping our business grow through value-based conversations and World Class Service for an amazing customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, loves to multitask and you want to learn and grow from the best in the insurance industry then this is your opportunity for a rewarding career with excellent income and growth potential. We are passionate about helping others and that starts with our team.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission / bonus
- Health benefits
- Profit sharing
- Paid time off (vacation and personal / sick days)
- Valuable experience and training
- Growth potential / Opportunity for advancement within my agency
- Top 100 Agents in the United States.
- 401K with 5% match
- Great team culture
- Self-motivated
- Desire to win and lead
- Desire to serve others, impact and make a difference.
- Interest in marketing products and services based on customer needs.
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Bilingual - Spanish preferred
As an Agent Team Member, you will receive...
Requirements
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.