What are the responsibilities and job description for the Community Liaison | Symbii Home Health and Hospice | Idaho Falls, ID position at Symbii Home Health and Hospice?
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. How we do it : CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. We want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch.Job Description SummaryResponsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns.Essential Job Functions / ResponsibilitiesWorks with the Clinical Supervisor to establish community education for clinical programs.Establishes and maintains positive working relationships with current and potential referral and payer sources.Builds and monitors community, customer, and payer and patient perceptions of Symbii Home Health and Hospice as a high quality provider of services.Maintains comprehensive working knowledge of Symbii Home Health and Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning.Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Symbii Home Health and HospicePosition QualificationsBachelor's degree in Marketing, Business Administration, or related field preferred, but not required.At least three years' experience in health care marketing preferably in hospice care operations.Ability to market aggressively and deal tactfully with customers and the communityDemonstrates good communications skills, negotiation skills, and public relations skills.Symbii Home Health and Hospice Idaho Falls, IDSymbii Home Health and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http : / / www.pennantgroup.com.
