What are the responsibilities and job description for the Automation General Manager position at Symbotic?
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
Symbotic is seeking an Automation General Manager to oversee operations and production management across Symbotic's customer distribution center site. This leadership role requires a leader to guide and influence the site team towards achieving operational excellence and strategic goals. As a General Manager, you will lead and influence teams to foster a collaborative team environment internally and with customers. We seek a leader with a passion for delivering best-in-class service to our distribution centers and a commitment to excellence in all aspects of operations.
What we do
The General Manager is part of the site operations team, which is part of the Customer Operations organization. The Customer Operations organization is responsible for leading the day-to-day operations of Symbotic's robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.
What you'll do
- Oversee automation operations and production management at the customer site, conducting performance assessments, analyzing cause-and-effect relationships, and implementing corrective actions as necessary.
- Develop and maintain accountability for the operating plan and financial commitments.
- Effectively communicate and lead the execution of operating plan targets, action plans, and status updates to the site team according to the plan of record.
- Monitor progress towards operational goals, providing comprehensive reporting to both customers and internal cross-functional teams.
- Ensure high levels of customer satisfaction by maintaining quality standards and delivering exceptional service. Address customer concerns and resolve issues promptly.
- Lead, mentor, and develop a high-performing operations team by Fostering a collaborative and positive work environment that encourages innovation and continuous improvement.
- Foster a culture of continuous improvement in safety, quality, delivery, and cost performance, driving positive change throughout the organization.
- Ensure compliance with all safety regulations and company policies by promoting a safety culture and ensuring all team members adhere to safety protocols.
- Support staff and team members by offering training, instruction, and leadership to enhance their personal growth and job performance.
What you'll need
Our Environment
LI-SB1
LI-Onsite
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
