Demo

Senior Program Manager - Project Delivery

Symbotic
Beverly, MA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/7/2025

Who we are

At Symbotic, we are revolutionizing the movement of consumer goods through the supply chain with our innovative AI-powered robotic technology platform. Our intelligent software orchestrates sophisticated robots in a high-density, end-to-end system, transforming warehouse automation to enhance efficiency, speed, and flexibility.

What we're looking for

We need a dynamic Senior Program Manager with a strong background in Logistics Technology. In this pivotal role, you will be responsible for overseeing the planning and successful delivery of key IT infrastructure and software projects. You will take ownership of overall program deliverables for IT infrastructure and development teams and represent your team in company-level planning and status meetings.

About GreenBox

GreenBox is at the forefront of warehousing-as-a-service, providing outsourced warehousing operations and specializing in automated solutions. We focus on the efficient movement of goods for a variety of sectors including wholesale, retail, and general merchandising.

  • GreenBox operates as an independently managed joint venture between Symbotic and Softbank.

Key Responsibilities

  • Manage multiple major project workstreams and ensure effective oversight.
  • Plan, track, and communicate project statuses to both internal and external stakeholders.
  • Act as SCRUM Master for multiple Agile Product teams, facilitating communication, grooming, and decision-making.
  • Coordinate Beta Testing and User Acceptance Testing in partnership with Product Owners.
  • Foster ongoing team development within the Agile framework to continuously improve IT infrastructure and software processes.
  • Lead your team by implementing best practices for project management and building a high-performing environment.
  • Establish clear goals for the department and team, ensuring accountability and engaging in regular feedback discussions.
  • Qualifications

  • Bachelor's Degree required; advanced degree preferred.
  • Minimum of 8 years in a delivery manager or project manager role.
  • PMP certification or equivalent combination of experience and certifications is a plus.
  • Proven experience managing large IT projects, encompassing both software and hardware.
  • Knowledge of supply chain applications like WMS, ERP (SAP, Oracle EBS, NetSuite), and TMS.
  • Experience leading Agile Scrum teams in a fast-paced tech environment.
  • Adept at troubleshooting details while keeping a strategic overview.
  • Strong ability to facilitate resolution of complex technical issues and effectively communicate with technical audiences.
  • Exceptional interpersonal skills and the ability to build trust under high-pressure situations.
  • Insight into product strategy in relation to GreenBox's business goals.
  • Ability to prioritize multiple, simultaneous issues effectively.
  • Outstanding time management and attention to detail.
  • Excellent communication and presentation abilities.
  • Self-motivated with a proactive 'get it done' attitude.
  • Work Environment

  • Some travel (up to 25%) may be necessary; a valid driver's license is required for travel to client sites.
  • Employees must manage their own credit card expenses with reimbursement on a bi-weekly basis.
  • About Symbotic

    Symbotic is leading the automation technology sector by reimagining the supply chain with our cutting-edge AI-powered robotic platform. We transform warehouses into strategic assets for major retail, wholesale, and food & beverage companies, using next-gen technology and machine learning to resolve contemporary distribution challenges with unmatched speed and efficiency.

    We are a diverse community of innovators and collaborators who embrace unique perspectives as a source of strength. We are an equal opportunity employer committed to building a better workplace. We welcome applications from all qualified candidates regardless of race, color, ethnicity, ancestry, religion, gender, sexual orientation, age, or disability.

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