Demo

Associate Training Specialist

Symetra
Bellevue, WA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/10/2025

Symetra has an exciting opportunity to join us as an Associate Training Specialist!

About the role

As an Associate Training Specialist, you'll be responsible for design, development, implementation and facilitation of new hire and tenured staff training.

What you will do

  • Deliver technical, procedural, product, and customer service training to new and existing employees, in groups and one-on-one.
  • Build formalized training plans for new employees and respond to training needs for existing employees.
  • Work closely with team leads and managers for planning and collaboration.
  • Develop training modules to support new and existing employee technical, procedural, and customer service needs.
  • Develop / maintain procedural and system procedures, and associated reference materials and job aids as needed.
  • Collaborate with management and quality assurance in assessing ongoing training opportunities by identifying focus areas within the department.

What we offer you

If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. AVP Internal Sales, Training and Development

Symetra is inclusive of all employees regardless of their personal differences." Darrell J. Actuary III

At Symetra, we prioritize learning and provide various resources like the Student of the Business courses, sponsorship for professional certifications, and helpful colleagues who are always ready to teach and answer questions." Financial Reporting Lead Senior Analyst

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

    Compensation

    Salary Range : $26.30-$43.87 hourly plus eligibility for the company annual bonus program.

    Who You Are :

  • High School Diploma required, Bachelor's degree preferred.
  • 1-3 years of training design, development and delivery experience.
  • Subject matter knowledge of aligned business area required.
  • Outstanding interpersonal and organizational skills.
  • Teammate with ability to collaborate across organization.
  • Excellent oral and written communication skills.
  • Ability to facilitate and present to groups of varying sizes and skill level.
  • Experience using PowerPoint and SharePoint and other learning technologies.
  • Excellent analytical, problem solving and decision-making skills.
  • Attention to detail, quality and accuracy.
  • Ability to balance multiple responsibilities and priorities concurrently.
  • Strong project and time management skills.
  • Preferred experience in Instructional Design and Adult Learning theories and standard processes.
  • Technical, developmental, and implementation experience.
  • Knowledge of adult learning techniques preferred (ADDIE, etc.)
  • We empower inclusion.

    At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

    We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

    Creating a world where more people have access to financial freedom.

    Symetra is a national financial services company that helps people achieve their financial goals and have confidence in the future. We value transparency and sustainability, providing competitive products and clear communication. Our commitment to DEI means we support our communities and prioritize financial freedom for all.

    For more information about our careers visit https : / / symetra.eightfold.ai / careers.

    Work Authorization

    This role does not offer employer work visa sponsorship or support. Applicants need to be authorized to work in the United States at hire and throughout their employment.

    LI-BW1

    REMOTE

    Salary : $26 - $44

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