Securities Product Administration Manager - Remote

Symetra has an exciting opportunity to join our Life and Retirement Operations team as a Securities Product Administration Manager!

About the Role

In this role, you will be responsible for leading, supervising, and developing the Securities Product Administration team for back-office functions within Life and Retirement Operations. Additionally, you will provide oversight of 15 variable and registered products that are administered on 6 separate administrative systems. This position also requiresvarying degrees of oversight responsibilities for 3 external vendors providing support services for variable operations, as well as Third Party Administrators.

What you will do

• Supervise and provide direct oversight to a team of front-line staff, team leads, and professional staff.
• Provide coaching, direction and leadership support to team members in order to achieve employee, business and customer results.
• Set clear expectations and hold employees accountable for performance.
• Conduct and ensure the completion of performance reviews.
• Direct administrative operations under span of control.
• Be knowledgeable about procedures, workflow; monitor constantly for timeliness and accuracy; adjusting as needed.
• Be knowledgeable about associated regulatory requirements, and ensure that associated controls, and monitoring efforts are in place and effective
• Successfully manage projects and audit deliverables
• Actively seek and implement process improvements that will increase overall efficiency and quality of work.
• Develop and prioritize annual goals that will provide framework for goal setting for all positions within the department. Monitoring for successful completion.
• Provide periodic reports to upper management, including statistical group performance measures, inclusive of gain/loss exposure review covering operations under immediate span of control, as well as supporting teams
• Maintain an appropriate bench strength of securities-based knowledge within the team via cross-training, and utilization of other industry tools.
• Establish and maintain positive relations with all external and internal distribution partners, Symetra internal contacts, and all customers
• Actively participate in product development initiatives and identify potential impacts to department procedures and workflow.
• Take lead role in "high visibility" and high impact projects.
• Act as key decision-maker on behalf service and operations in inter-departmental meetings.

Why Work at Symetra

Here's what some of our employees have to say about why they work at Symetra:

"Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued."Vernell K. - Auditor

"We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!" Stephanie F. - VP Customer Service & Operations

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out ourSymetra Benefits Overview

Compensation

Salary Range: $85,400-142,000 plus eligibility for annual bonus program

Who you are

• Bachelor's degree from a four-year college or university; and 7 years of related experience and/or training; or equivalent combination of education and experience.
• 5 years of people management experience or equivalent combination of education and experience.
• Proven experience with workflow processes and demonstrated understanding of the importance of adherence to procedures, regulation, and service level commitments. Able to direct change as needed in area of process improvement.
• Ability to develop an effective team by establishing a common cause and fostering a climate of innovation and collaboration.
• Demonstrated ability to set and communicate group goals that convey desired direction and course for staff. Proven record that goals are regularly achieved.
• Demonstrated ability to manage projects to successful completion; set priorities, delegate, follow-up, and coach as needed. Manage own priorities to facilitate progress.
• Excellent communication and negotiation skills. Proven ability to successfully propose and sell ideas.
• Proven ability to accurately evaluate employee performance through effective writing and conducting of annual performance evaluations.
• Advanced conflict and resolution skills as demonstrated through successful resolution of customer concerns and complaints.

• FINRA License 26, 6 & 63 preferred

Travel:

• Required Training & Professional Development
  All newly hired people leaders with direct reports are required to complete a comprehensive leadership development program within their first year. This program includes both virtual and in-person training. The in-person sessions will take place at Symetra's corporate headquarters in Bellevue, Washington. Symetra covers all travel and accommodation expenses.
• Reasonable Accommodations
  Symetra is committed to providing equitable access to all job-related responsibilities, including required travel. If reasonable accommodations are needed for travel, Symetra's HR department will work to provide appropriate solutions in alignment with individual needs and company policies.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

#LI-NR1

#LI-Remote