Account Executive - Marketing

Symmetri Marketing Group is a B2B agency in Chicago, IL. We are a tight-knit, tenacious team who is always ready to learn and uncover key insights. Ask the right questions. And understand each industry like an insider. Our people come from many backgrounds, but we share a single purpose: To make our clients unstoppable. We’re collaborative. Relentless. Curious. Solving complex B2B challenges drives our work. Our values drive a culture of empowerment and deep knowledge of our clients’ businesses.

Summary

Symmetri is seeking an Account Executive who is passionate about building client relationships and producing quality work in an agency environment. The ideal candidate possesses a can-do attitude and desire to never stop learning. They thrive in a fast paced environment while communicating effectively with cross functional teams and exceeding expectations.

Successful candidates for the Account Executive role must be detail-oriented, self-starters, critical thinkers and have the ability to manage multiple accounts and projects simultaneously. The primary role of the Account Executive will be to ensure projects run smoothly, manage the day-to-day turnaround of work internally and externally and ensure deliverables are produced on-strategy, on-time and on-budget.

Responsibilities

• Facilitate seamless delivery of client work in our web technology department 
• Set up meetings with clients and other agency staff 
• Communicate client expectations and feedback effectively 
• Meet deadlines and prioritize tasks to keep timelines on track
• Brief creative, digital and/or development teams and manage project execution 
• Review work against client feedback with a critical eye to ensure quality
• Act as a liaison between client and internal teams by maintaining regular contact with both and ensuring that communication flows effectively and proactively
• Learn and adopt agency process and reinforce with internal team members
• Budget and estimate development and management, with monthly invoicing support
• Build familiarity with the client's product, services, competitive and marketing needs to contribute effectively in meetings and on projects
• Support in annual planning and strategy sessions with account leadership

Qualifications

• 2-4 years relevant experience in a client facing account management role
• Strong organizational and communication skills
• Impeccable attention to detail
• Ability to manage client and internal team expectations
• The ability to juggle multiple projects and clients simultaneously
• Exceptional client relationship skills
• An aptitude for problem-solving and critical thinking 
• The ability to collaborate and act as a liaison across agency department teams 
• Experience in website or software development project management preferred 
• Proficiency in Excel, Word, PowerPoint, Google Slides/Sheets/Docs, Gmail, Drive
• Bachelor’s degree in marketing, communications, advertising or similar field

This is a hybrid role in Chicago, IL or Plymouth, MI with one in-office day per week.