What are the responsibilities and job description for the Director of Resident Engagement position at Symphony at Mentor?
Job Responsibilities :
- Assess resident interest and activity needs at the time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine their desired activities. Orient all residents to the activity program and how to access activities.
- Coordinate and carry out resident activities on a daily basis within budgeted limitations. Develop a calendar of events before the beginning of each month to stimulate residents in the areas of intellectual, physical, spiritual, and social needs. Promote all activities within the building to improve resident participation. Follow the schedule as written with minimal changes and cancellations. Arrange entertainment within budgetary allotments for residents’ enjoyment. Comply with the spending budget on activity supplies and entertainment.
- On a quarterly basis, hold an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Work with the Community Relations Director and other management staff to organize these events, which include planning, advertising, set-up, and clean-up.
- Provide and staff transportation for resident activities and other needs. Schedule resident outings on the monthly calendar, including sightseeing trips, destination locations, and medical trips. Coordinate any activity outings and medical visit transportation with the assisted living community.
- Ensure that they and any employees reporting to them work in a safe manner and manage unsafe actions. Comply with Safety Committee Standards. In the event of workplace injuries, assist the Executive Director with the investigation, return-to-work processes, and management of communications with care providers and the management company.
- Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions that assist others beyond job responsibilities, and positively impact co-workers, residents, and visitors.
- Perform other duties as assigned or needed.
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