What are the responsibilities and job description for the IT Contracts Manager position at Symphony Corporation?
Job Details
MUST be a WI resident or willing to relocate to WI prior to starting the role
Project Details:
The IT Contracts Manager is responsible for managing the contract life cycle, which includes amendments, changes, modifications, and enforcement of performance clauses, including incentives and remedies. The IT Contracts Manager acts as the key contact and subject-matter expert for contract-related and tender activities where IT services, hardware, software, etc. are involved across the County. This includes statutory analysis and assisting with negotiating contract terms, conditions, modifications, incentives, and remedies, while working with key stakeholders to ensure requirements are met. Additionally, this position manages the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes, and escalating issues. The IT Contracts Manager also coordinates with Procurement and stakeholders to identify and secure the best financial, terms, and conditions from vendors.
Top Skills & Years of Experience: 5 or more years of experience in the below:
- Contract Management or Paralegal Work Experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements
- Experience communicating a clear and concise contract overview (e.g., summary of key contract terms, risks, opportunities, service delivery guidelines, etc.) to stakeholders.
- Administering commercial and financial arrangements with vendors to include billing, invoicing, performance incentives, and remedies, where appropriate.
- Collaboration with vendors and key stakeholders on establishing clear contract change control processes.
Nice to Have Skills:
- Experience working with County stakeholder departments (e.g., Audit Services, Comptroller, DAS-Procurement, DAS-Office of Economic Inclusion, etc.)
- Experience managing contract review meetings to ensure delivery against objectives and contract budgets.
Others
Interview Process: Microsoft Teams
Duration of the contract: 12/31/2025 with possible extension into 2026
Onsite or remote? This position is 100% Remote. Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense.
