What are the responsibilities and job description for the Admissions Hospital Liaison position at Symphony of Tri-Cities?
Title: Part-Time Admissions Director/Hospital Liaison
Location: Symphony Care Network Status: Full or Part Time
Job Summary:
Essential Functions:
Internal:
- Admissions contracts.
- Support customer service and first impressions initiatives.
- Tour prospective guests/families.
- Create and implement marketing events at the center to encourage referral sources and the community to visit/tour our center/campus.
External:
- Preform pre-admission screens to ensure a safe transition of care.
- Responsible for account integration with the goal of generating referrals/admits and increasing market share year over year.
- Work closely with the Symphony Centralized Admissions Department and the center on patient clinical and equipment needs/updates, status on transfer/admission ensuring the facility is prepared for the admission.
- Meet with patients and families at the hospital bedside to answer questions.
- Create and implement marketing events at the center to encourage referral sources to visit/tour our center/campus.
Qualifications/Experience:
- Minimum of two years marketing and/or Liaison experience in Senior Living, SNF, LTC, Home Health or Hospice preferred.
- Must have the ability to establish good working relationships with health care professionals.
- Bachelor’s degree in nursing, healthcare, business administration or other healthcare related field preferred.
- This position reports to the Administrator who seeks a self-directed professional with initiative and requires minimal supervision.
- Excellent observation, verbal and written communication skills.
