Account Manager - Symphony Health

Job Description

Symphony Risk Solutions seeks the ideal candidate for an Account Manager position within Symphony Health, our specialty business focused on the insurance needs within the healthcare industry. This position will manage Symphony Health client accounts and work in support of Senior leaders. This role requires the candidate to be eager to learn, self-motivated with a strong sense of urgency. Develop, maintain, and expand client relationships through prompt, pleasant and efficient handling of day-to-day account management.

In office candidates for the St. Louis, MO office is preferred. Hybrid (3 days in office - minimum). Will also consider candidates in Dallas, TX and Chicago, IL.

Salary: $85000.00 - $105000.00 per year

Benefits

Annual Base Salary Bonus Opportunities

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Responsibilities

Responsibilities:

Work in conjunction with Senior Principal/Directors/Managing Directors (MD) to manage an assigned book of business, with a focus on the healthcare industry (medical malpractice, general liability, workers compensation, automobile, excess liability, property, captives, risk financing solutions, etc.)

Responsible for coordination and execution of administrative and service functions for assigned accounts

Thoroughly and timely manage Patient Compensation Fund enrollments

Roster management for Professional Liability

Support the implementation of new lines of coverage by setting up account in agency management system/shared drive, collecting needed documentation, and reviewing on-boarding details with client and carrier

Gather and compile exposure information, including loss-runs and stratifications

Responsibility in the preparation of the submission documentation. Must be prepared to receive to transmit to markets, if prompted by Director/MD.

Request and collect new and renewal quotes from carriers

Audit policies, quotes, binders, and endorsements to ensure accuracy and completeness

Update specifications, applications, and summary information to reflect changes throughout the policy year

Bind coverage under the direction of the Directors/Managing Directors/Producers

Generate marketing and informational material for client presentations and meetings

Create and send compliance communications, as needed

Assist with the issuance and processing of client invoicing and bill discrepancies. This will also involve working with the Surplus Lines Department, as needed.

Utilize a curious mindset to research healthcare industry trends and governmental regulations that may impact the client and/or Symphony

Manage and oversee the Certificate of Insurance and ID card process.

Support the teams with Image Right filing/Shared Drive, managing open items list, and contract reviews

Additional tasks, as requested by leadership

Demonstrated interpersonal communication skills and ability to interact with the "Symphony" at all levels.

Requirements

The most qualified candidate will possess the following:

Bachelors Degree in Insurance and Risk Management, Business, or related field preferred

Minimum of two (2) years of related commercial, underwriting, or risk management experience

Prior brokerage, insurance industry and/or client services experience strongly preferred

Knowledge and understanding of property & casualty lines of coverages (experience in healthcare lines of business preferred)

Working knowledge of Microsoft Office Products (Excel, Word and PowerPoint)

Advanced working knowledge of spreadsheet applications and formula calculations

High aptitude for mathematical calculations including multiplication, division, and percentages

Professional written and verbal communication skills with the ability to effectively communicate with all levels of associates/clients

Strong organizational and time-management skills with the ability to work within high-pressure time constraints

Effective critical thinker with the ability to resolve complex client service issues

Technical aptitude with the ability to learn systems and processes quickly

Willingness to travel and work outside of normal business hours, as needed

Company Description
Symphony Risk is a next-generation, full service insurance brokerage, risk management advisory, and employee benefits consulting advisory for the risk and human capital needs of middle market and lower Fortune 500 businesses, private equity firms and alternative asset managers, corporate executives, and high-net-worth families.