What are the responsibilities and job description for the Quality Assurance Director position at Symphony Search Inc?
Symphony Search is seeking a Quality Assurance Director to drive business performance and oversee the quality department.
The ideal candidate will be a skilled communicator and adept at business analysis and project implementation. A Quality Assurance Director should understand the latest management methodologies and embody top leadership principles and styles in their management duties.
Responsibilities include enforcing company policies, ensuring compliance with Integrated (Quality, Environmental, and Safety) Policy, training and developing employees, and managing daily operations.
Key qualifications include a Bachelor's degree in business administration or related field, five years of experience in process optimization, operations, or business management, knowledge of Lean Six Sigma principles and methodologies, and proficiency in project management software.
A Quality Assurance Director will analyze quality metrics quarterly, develop Continuous Improvement practices, and investigate shortfalls in business processes. They will also communicate ideas to management and stay up to date with developments in management and process optimization.