What are the responsibilities and job description for the Operations Excellence Manager position at Symphony Search?
We are seeking an Operations Excellence Manager to join our Symphony Search team.
The ideal candidate will have a strong background in process optimization and business management, with a proven track record of driving continuous improvement initiatives.
As Operations Excellence Manager, you will be responsible for overseeing the quality department and developing strategies to enhance business processes. This includes implementing lean manufacturing tools and techniques, investigating shortfalls and issues, and collaborating with stakeholders to improve productivity.
Key Responsibilities:
- Enforce company policies and rules, ensuring compliance with integrated (quality, environmental, and safety) policies
- Train and develop employees in the quality department, including conducting daily safety talks and completing training checklists
- Assign and monitor tasks for quality inspectors, review daily inspection reports, and follow up on quality issues with relevant departments
- Verify inventory and work-in-progress for quality defects, issue corrective actions, and work with department supervisors on their completion
- Ensure all measurement equipment is documented, labeled, calibrated, and provided to necessary departments
- Assist with internal auditing and analyze quality metrics quarterly with the Plant Manager
Requirements:
- Bachelor's degree in business administration, engineering, or related field
- Graduate degree in business or MBA preferred
- Five years' experience in process optimization, operations, or business management
- Knowledge of Lean Six Sigma principles and methodologies
- Certified Lean Six Sigma Green Belt or higher
- Proficiency in project management software
- Excellent communication and presentation skills
- Dynamic thinking and problem-solving abilities
