What are the responsibilities and job description for the Quality Assurance Director position at Symphony Search?
Symphony Search is seeking a Quality Assurance Director to lead our quality department and drive continuous improvement initiatives.
The ideal candidate will have a strong background in business management and process optimization, with a proven track record of improving business processes and enhancing productivity.
As Quality Assurance Director, you will be responsible for enforcing company policies and rules, ensuring compliance with integrated (quality, environmental, and safety) policies, and developing strategies to enhance business processes. This includes implementing lean manufacturing tools and techniques, investigating shortfalls and issues, and collaborating with stakeholders to improve productivity.
Key Responsibilities:
- Develop and implement quality control procedures to ensure compliance with regulations and standards
- Conduct regular audits to identify areas for improvement and implement corrective actions
- Collaborate with cross-functional teams to improve business processes and reduce waste
- Lead training and development programs for employees in the quality department
- Analyze quality metrics and develop strategies to improve product quality and reduce defects
Requirements:
- Bachelor's degree in business administration, engineering, or related field
- Graduate degree in business or MBA preferred
- Five years' experience in quality assurance or related field
- Knowledge of Lean Six Sigma principles and methodologies
- Certified Lean Six Sigma Black Belt or higher
- Proficiency in project management software
- Excellent leadership and communication skills
- Dynamic thinking and problem-solving abilities
