What are the responsibilities and job description for the Account Relationship Manager position at Synaptic, Inc.?
Key Accountabilities
The successful Account Relationship Manager at Synaptic, Inc. will be responsible for fostering long-term relationships with our customers, identifying opportunities for growth, and ensuring seamless interactions.
Main Responsibilities
- Develop and maintain strong, professional relationships with customers.
- Identify and pursue new business opportunities to drive revenue growth.
- Manage customer accounts accurately and efficiently.
- Serve as the primary point of contact for customer inquiries and concerns.
- Collaborate with internal stakeholders to address customer needs and resolve issues.
- Provide actionable insights and recommendations to enhance our products and services.
- Conduct regular check-ins with customers to ensure satisfaction and identify areas for improvement.
Essential Qualifications
- High school diploma or equivalent.
- Experience in sales, customer service, or account management is a significant asset but not required.
- Superior communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively within a dynamic team environment.
- Flexibility with work hours and scheduling.
