What are the responsibilities and job description for the Business Development Associate position at Synaptic, Inc.?
About Us:
Synaptic is a sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth in the Cleveland - Lakewood area. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive business landscape.
Position Overview:
We are seeking a highly motivated and customer-focused Business Development Associate to join our team. In this role, you will play a pivotal part in expanding our clients' customer bases and promoting their products and services with local businesses. As a key member of our business development team, you will work closely with clients to understand their unique needs and execute effective customer enrollment and engagement initiatives.
Responsibilities:
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Synaptic is a sales and customer acquisition firm dedicated to helping our clients achieve rapid and sustainable growth in the Cleveland - Lakewood area. We specialize in delivering strategic solutions that drive direct customer enrollment and engagement, ensuring our clients stay ahead in today's competitive business landscape.
Position Overview:
We are seeking a highly motivated and customer-focused Business Development Associate to join our team. In this role, you will play a pivotal part in expanding our clients' customer bases and promoting their products and services with local businesses. As a key member of our business development team, you will work closely with clients to understand their unique needs and execute effective customer enrollment and engagement initiatives.
Responsibilities:
- Collaborate with clients to comprehend their products, services, and target audiences in order to develop tailored customer acquisition and engagement strategies
- Identify and engage potential customers through direct residential outreach initiatives
- Build and nurture strong relationships with potential customers, guiding them through the enrollment process and addressing their questions and concerns
- Utilize customer relationship management (CRM) software to track leads, interactions, and engagement progress
- Collaborate with internal teams to align strategies with broader company goals and ensure a seamless customer experience
- Stay informed about industry trends and best practices, continuously seeking opportunities for professional development
- Prepare and present regular reports to clients, showcasing the effectiveness and impact of customer acquisition and engagement initiatives
- Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience) preferred
- At least some proven experience in business development, sales, or customer acquisition roles
- Exceptional interpersonal and communication skills, both written and verbal
- Ability to build rapport and connect with diverse audiences
- Strong analytical and problem-solving abilities, with a data-driven mindset
- Results-oriented attitude with a demonstrated track record of meeting or exceeding targets
- A self-starter who can work independently and as part of a team
- Knowledge of [specific industry or market your clients operate in] is a plus
- Willingness to adapt to evolving client needs and industry dynamics
- Previous experience in [mention any specific industries your clients serve] is advantageous
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