What are the responsibilities and job description for the Business Development Associate position at Synaptic, Inc.?
Job Overview
We are seeking a highly motivated Business Development Associate to join our sales team at Synaptic, Inc. As a key member of our team, you will be responsible for managing customer accounts, building relationships, and driving revenue growth.
Key Responsibilities
- Engage with customers to understand their needs and provide personalized solutions.
- Manage customer accounts, ensuring accurate information.
- Serve as the primary point of contact for customer inquiries.
- Assist customers with enrollment processes and setting up services through our client's pre-qualification application.
- Communicate feedback from customers to improve our products and services.
- Resolve customer issues promptly and professionally to ensure satisfaction.
- Stay informed on industry trends, competitor activities, and customer preferences to strengthen sales strategies.
- Participate in daily training sessions to learn about client expectations and goals.
Requirements
- High school diploma or equivalent.
- Prior experience in customer service, sales, or account management is a plus but not required.
- Strong communication and public speaking skills.
- Ability to work independently and collaborate effectively within a sales team.
- Flexibility with availability and scheduling.
