What are the responsibilities and job description for the Marketing & Communications Specialist position at Synaptic Incorporated?
Our ability to build and implement sound consumer service avenues for our clients consistently sets us apart from other firms in the business development industry. We assist clients in the technology and communications field with their sales, customer service, and outreach strategy in the local region. Through direct communication, informational discussions, and thoughtful service, our sales and customer service teams provide excellent solutions to technology issues in our community. Our work is ever-evolving, and we are looking for a Marketing & Communications Specialist who operates on the same wavelength.
As an Entry Level Marketing & Communications Specialist, you will:
- Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
- Assist customers in selecting the products and services that best suit their technology and communications goals and help set up their accounts.
- Process upgrades, downgrades, and new product purchases and facilitates delivery and installation efficiently and effectively.
- Maintain excellent time management and professional customer service at all times, and be able to balance multiple projects and responsibilities with other Marketing & Communications Specialists.
- Have the opportunity to engage in continuous professional Marketing & Communications Specialist training sessions and participate in a dynamic team-based company culture.
What You Need to Get Started As Our Entry Level Marketing & Communications Specialist:
- 1-2 years in a customer service, retail, or brand-based role
- Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
- Ability to handle pressure, prioritize, and multi-task during the course of a business day
- Tech-savvy, or the ability to pick up concepts quickly
- Enthusiasm and aptitude for learning new skills pertaining to the Entry Level Marketing & Communications Specialist role
This position requires the candidate to reliably commute to the office daily, and be able to start within 2 weeks of being offered the position.
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