What are the responsibilities and job description for the Retail Sales Team Member position at Synaptic Incorporated?
Job Description
Job Description
Synaptic specializes in the direct marketing and sales field for nationally recognized companies in the telecommunications industry. Through our work with these clients, we have helped grow their business tremendously. Our approach is simple, using client-provided leads, we work with very specific customers, focusing on building strong relationships, and suggesting solutions to their needs.
We have just expanded our reach to a brand-new location in the Cleveland - Lakewood area. We are looking to add 5 Retail Sales Team Members to our team who can receive training from our top Sales Team Member in order to become an expert in the role.
Responsibilities of the Retail Sales Team Member :
- Receive hands-on and classroom-style training from top Retail Sales Team Members and company leadership in order to fully understand entry-level responsibilities
- Become an expert in client product knowledge to be able to educate customers and overcome any objections
- Work directly with customers on a daily basis and maintain professionalism with each interaction
- Master the full sales cycle and ensure that all customer sales are properly completed
- Upsell products and services that may be beneficial for each individual customer
- Maintain contact with customers after sales are made to ensure superior customer experience
- Keep a detailed record of all customer interactions so that our clients may maintain an accurate update of their customers
- Work closely with Retail Sales Team Members and assist when others may need assistance
- Attend daily team meetings to discuss individual and company goals
We are looking for someone who :
LI - Onsite
We are willing to provide complete training for the right candidates! If you feel that you are a great fit for this position, submit your resume today and we will reach out to you within 24-48 hours.
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