Spanish Bilingual Front Desk Administrator

At Synaptic Pediatric Therapies, we specialize in speech and occupational therapy for toddlers, kids, and young adults. We are looking for candidates with family-oriented values, a vision to help kids and families, and the drive to grow in the field!

We are looking for a full-time bilingual (English/Spanish) Front Desk Administrator to assist us with the overall scheduling and front office operations. The ideal candidate is someone who has a passion for working with children and building strong relationships with families. This role will fill our Mesquite, TX location.

Duties/Responsibilities:

• Responding to all calls, emails, and walk-ins
• Scheduling appointments for patients (new, reoccurring, or make-up)
• Administration of caseloads for therapists
• Complete intake of new patients
• Tracking and scheduling reevaluations
• Administration of patients’ files
• Communication with insurance companies
• Assist all Spanish-speaking patients/families
• Other administrative duties as required

Requirements & Qualifications:

• 1-3 years of experience as a front office administrator
• Experience in a doctor's office is preferred but not required
• Bilingual (Spanish/English) - speak, write, and understand
• Must be compassionate and empathetic towards kids/family

• Ability to greet and interact positively with children and all clients
• Excellent communication skills (phone, email, in-person)
• Experience with Google workspace (Gmail, Docs, Sheets, Drive)
• Strong data entry skills and attention to detail

Schedule:

You must be available to work from 9 AM - 6:30 PM from Monday to Thursday.

Pay Rate:

$17 - $19 per hour. Bi-weekly pay.

Benefits:

• Health, Dental, and Vision insurance are available after 30 days of employment.
• If you are interested, please apply today! This is an immediate opening.

Experience:

• Front Office Administration: 1 year (Required)
  

Language:

• English (Required) 
• Spanish (Required)

Salary : $17 - $19