What are the responsibilities and job description for the Entry Level Retail Marketing Specialist position at Synaptic?
As an Entry Level Retail Marketing Specialist, you will serve as the face of the brand in key retail locations, engaging with customers to promote and showcase AT&T's products and services. You’ll be responsible for educating customers about current promotions, answering questions, and assisting with service contract enrollments, all while delivering an outstanding customer experience.
Key Responsibilities :
- Proactively engage with customers in-store to promote AT&T’s products, services, and special offers.
- Develop and maintain a thorough understanding of AT&T’s offerings, including mobile plans, devices, and promotions, to effectively communicate their benefits to customers.
- Present the features and advantages of AT&T products in an engaging and compelling manner, emphasizing current deals and exclusive promotions.
- Assist customers in the enrollment process for service contracts, ensuring a seamless and efficient onboarding experience.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction.
- Collaborate with retail staff and management to ensure compliance with company standards and policies.
- Collect customer feedback and share insights to help improve engagement strategies and refine product offerings.
Qualifications :
