SVP, Technology Leader – Enabling Functions

Job Description:

Role Summary/Purpose:

The Technology Leader – Enabling Functions is responsible for driving and executing the technology roadmaps, strategies, and initiatives in partnership with internal stakeholders. As part of this role, this leader has a dotted line relationship to our Chief Financial Officer and Chief Credit Officer, while also providing support to our Growth, Human Resources, Compliance, Legal, and Internal Audit teams.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Manage team and provide technology leadership, client relationship, program management, vendor management, prioritization, and functional expertise for our partners and internal stakeholders in the following areas:

• Credit initiatives including PRISM

• MarTech (a key portion of ACE initiative)

• Analytics

• Finance programs

• Compliance programs

• Go to Market (including Salesforce.com)

• Rewards

• This will include partnering with functional teams to align and influence overall Tech roadmaps, creation of business architecture, process, and data flows, requirement gathering, partnership with Engineering and Information Security teams to build solutions, and team leadership.

• Manage team and provide technology leadership, program management, prioritization, and functional expertise for our internal stakeholders.

• Accountable for the delivery of projects, products and capabilities.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree in Computer Science, MIS, Business Administration or related major and 15 years of Technology experience OR, in lieu of degree, a high school diploma and 20 years of Technology work experience

• Minimum 10 years of Technology leadership experience driving a rigorous program across large financial services or technology businesses

• Highly influential leader able to influence across an organization and drive cross-functional collaboration 

• Exceptional communication and interpersonal skills, proven ability to connect with others, building strong partnerships and as well as the ability to manage expectations of the business, team members and management

Desired Characteristics:

• Strong operational, get-it-done attitude with a startup mentality.

• Results driven, customer-centric, strategic, conceptual, and innovative thinker

• Understanding of project delivery and acceptance processes within a fast-paced business environment

• Familiarity with project management tools: Planview, JIRA, ALM, MS Project

• Experience managing relationships with client technology teams

• Highly analytical, vision, and strong problem solving with a common-sense approach to resolving problems

• Excellent negotiation skills and ability to execute at a high level with a sense of urgency

• Experience managing large supplier relationships.

• Excellent organizational skills and ability to collaborate with other leaders to achieve cooperative global results

• Self-motivated and ability to work independently with minimal direction

• Governance mindset with experience managing regulatory relationships

• Expertise to clearly define complex issues despite incomplete or ambiguous information

• Ability to drive multiple concurrent priorities to completion without significant guidance

Grade/Level: 16

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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