What are the responsibilities and job description for the Order Entry Pharmacy Technician - 2nd Shift **(4 Ten's Wed-Sat) position at Synchrony Health Services?
At Synchrony Health Services, we offer collaborative clinical solutions for multiple aspects of senior housing and long-term care including pharmacy, rehabilitation, and lab. United by our culture of service, we believe in blending compassion with clinical expertise, to the benefit of our partners, our employees, and most importantly, the people we serve.
Synchrony Health Services is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.
Let’s talk about benefits.
- Competitive salaries and weekly pay
- Wage increases EVERY quarter
- Student loan repayment, scholarships, and tuition reimbursement
- Health, dental, vision, and life insurance kick in on the first of the month after your start date
- 401(k) Match
- Bonuses for attendance, referrals, and gas
- Quarterly employee recognition ceremonies
- And so much more!
Responsibilities
Enters incoming orders for pharmacy services. Informs customers of the receipt, pricing, shipping dates and delays of orders. Answers and responds to customer
inquiries.
2nd Shift
Duties
1. Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
2. Verifies and enters physician information into the system.
3. Enters new medication orders and enters refills.
4. Sorts, correlates and distributes copies obtained from fax machines.
5. Receives and responds to customer complaints and/or issues. Forwards escalated concerns to the Order Entry Supervisor.
6. Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
7. Assists specified departments in the preparation and shipment of orders to designated locations.
8. Checks inventory records to determine availability of requested merchandise.
9. Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
10. Meets Expectations of Excellence for position.
11. Supports facilities, departmental goals and the overall objectives of the Company.
12. Complies with all laws, regulations and standards of ethical conduct.
13. Performs all job duties with a friendly positive and team-oriented approach.
14. Complies with all Company policies, procedures, rules and standards.
Qualifications
- High School degree or equivalent. Associates degree preferred.
- IN pharmacy technician license.
Experience
- One (1) to three (3) years’ order entry, sales, or service center experience. Healthcare, senior living industry,
pharmacy or long-term care environment preferred. - Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
