AVP, B2B Digital Product Owner

Job Description : Role Summary / Purpose : The B2B business delivers $2B in Net Income to Synchrony and provides comprehensive financing solutions to 250,000 active merchants in 20 markets. The B2B products provided to our merchants and providers are offered through a variety of platforms and channels. Synchrony is seeking an experienced Digital Product Owner to lead the identification, development, and launch of various Business & Commercial Product enhancements, features and capabilities. The ideal candidate will be adept at quickly understanding a variety of technologies and platforms, possess a strong digital product and project management background and a proven track record of delivering projects on time and within budget. This position will report to the Vice President, B2B Digital Program Manager.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities : Oversight and leadership of the wing-to-wing product development cycle including build, test, launch, and performance metricsWork with key stakeholders to identify and prioritize new product features and the pathway to market deliveryLead projects in Agile development methodologies - define story acceptance criteria, manage and prioritize the team backlog, collaborate with the Release Train Engineer, Scrum Master, System Architects, developers and other subject matter experts and contribute to the overall team vision and roadmapWork with system architect / engineering to understand Enabler workParticipate in product demos and Inspect and Adapt activitiesCoordinate and leads user acceptance testing (UAT) for releasesWork with internal and external UX partners to create screen prototypes / wireframes, gather feedback and adjust to optimize performancePartner with internal and external groups to gather market intelligence and user VOC and translate the results into detailed product requirementsCollaborate with the Digital Analytics team to develop KPIs, monitor performance, analyze user behavior and optimize usage patternsPerform other duties and / or special projects as assignedQualifications / Requirements : Bachelor's degree or in lieu of degree; high school diploma / GED and 7 years of Project Management experienceMinimum of 3 years of experience leading software development projectsDesired Characteristics : 2 years of experience managing B2B digital products and / or platforms2 years of experience as an Agile Product Owner or Scrum Master, in a Product Owner roleAgile Product Owner (CSPO) or Scrum Master (CSM) or comparable certificationStrong knowledge of SAFe, Scrum and related tools (e.g. JIRA, JIRA Align)Track record of creative problem solving and ability to thrive in a cross-functional and virtual environmentHigh energy, self-motivated, with strong communication skills (verbal and written)Product Management and / or Business Analyst experiencePassion for learning about new technologies and identifying ways to drive innovationExcellent analytical and presentation skills within all levels of the organization. Effectively communicate and influence all leadership levels of Synchrony and its partners.Engage in active listening to allow for greater respect and understanding with the viewpoints of others.Strategic thinker with ability to develop and implement actionable plans to drive business resultsStrong project management experience with a record of delivering on time and across functionsStrong digital proficiency, including launching new products and capabilities and understanding of mobile devices and applicationsConsumer finance and / or retail marketing experience with an understanding of core financial driversGrade / Level : 11The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements : You must be 18 years or olderYou must have a high school diploma or equivalentYou must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding processYou must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment : When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks () , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice : Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard TimeJob Family Group : Marketing

Salary : $90,000 - $155,000