What are the responsibilities and job description for the AVP, Collections & Recovery Strategy Model Management position at Synchrony?
JOB_POSTING-3-68598-19
Job Description
Role Summary/Purpose:
The AVP, Collections and Recovery Strategy Model Management is a key contributor and lead analyst within the Model Management team. The successful candidate will partner with the Model Development team to support the completion of model governance related activities. The role will also work closely with the Collections Strategy and Recovery Strategy teams to provide assistance in analytic deep dives and root cause analysis to diagnose the impact of model performance on strategies and to help create remediation plans when models or segments of models are not performing as expected. The AVP, Collections & Recovery Strategy Model Management will report to the VP, Collections & Recovery Strategy Model Management.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
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Job Description
Role Summary/Purpose:
The AVP, Collections and Recovery Strategy Model Management is a key contributor and lead analyst within the Model Management team. The successful candidate will partner with the Model Development team to support the completion of model governance related activities. The role will also work closely with the Collections Strategy and Recovery Strategy teams to provide assistance in analytic deep dives and root cause analysis to diagnose the impact of model performance on strategies and to help create remediation plans when models or segments of models are not performing as expected. The AVP, Collections & Recovery Strategy Model Management will report to the VP, Collections & Recovery Strategy Model Management.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities
- Assist the VP, Collections & Recovery Strategy Model Management to fulfilling all Model Risk Management (MRM) required responsibilities (such as model inventory maintenance, model change log, etc.) for scoring models used in collections and recovery strategies
- Help maintain comprehensive model technical documentations
- Support model and strategy development related exams, audits & reviews, and help develop remediation plans for timely resolution on any issues uncovered through those requests
- Partner with the Model Development team to perform model level root cause analysis when models used in strategies have severely underperforming segments
- Perform strategy level deep dive analysis, especially for strategies (including decision tree segmentations) that utilize two or more models (e.g. Collections Early Stage Contact Strategy Segmentation, Recovery Legal vs. Agency Segmentation) to meet enhanced MRM standard for interconnected models
- Support the creation and execution of action plans for strategy redevelopment when underperforming models or model monitoring segments are negatively impact strategies
- Assist in authoring narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language
- Develop and validate decision tree segmentations, support implementation and monitor ongoing performance
- Perform ad hoc analytics and work on special projects as required
- Bachelor’s degree or higher in a quantitative discipline and 5 years of experience in Risk, Credit, Consumer Lending or relevant experience and in lieu of degree, 8 years of relevant experience
- 2 years of experience in model development or validation
- 2 years of experience in decision tree segmentation development
- 3 years hands on programming experience leveraging tools such as SAS/SQL/R/Python etc.
- 3 years working with large data sets
- Master’s degree in Statistics, Data Science or similar fields
- Good writing, communication and interpersonal skills
- Machine learning experience including the ability to conduct gradient boosting, neural network, random forest and other innovative techniques
The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
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