What are the responsibilities and job description for the AVP, Data Usage Process Specialist position at Synchrony?
Job Description:
Role Summary/Purpose:
The AVP, Data Usage Process Specialist will be responsible for Data Usage L3 Process enhancements & maintenance, ensure adherence to Data Usage process standards as applicable, respond to various audit & compliance requests for Data Usage process review or control evidence.
The individual will collaborate with Business and IT Leaders, other Data Management process owners, platform admins and technology operations teams, external suppliers and other stakeholders in the development and integration of the Data Usage process and the Data Usage Standard across the Data & Analytics organization.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities:
Ensure that the Data Usage Process is executed and maintained according to relevant Policies, Standards, and Procedures and support the day-to-day operations that are fundamental to process execution
Monitor and manage risk associated with process activities and identify and support implementation of actions to address process and control deficiencies
Participate in implementation of changes to process, including process enhancements as well as other enterprise changes resulting from new products or services, or other strategic initiatives
Keep process documentation current and complete including policy, procedures, job aids, process maps
Participate in technical requirements and testing support for system changes and process automation as required, collaborate with appropriate technology teams to refresh Business Continuity plans, support Information Lifecycle Management activities
Support Risk and Control Self-Assessment (“RCSA”) refresh cycle, including Risk Assessment Questionnaire (“RAQ”), Process Risk and Control Self-Assessment (“PRCSA”)
Participate in establishment of controls to mitigate compliance and operational risks of the L3 process, including the impact and scope of those risks, across all RCSA risk categories.
Support adoption of new 1LOD and 2LOD standards related to issues, remediation, change governance, ensure timely identification and remediation of issues and risk acceptances, and escalate emerging risks as required
Maintain reporting and other data analytics for process defects, alerts and insights, as well as other control evidence of control effectiveness to support Surveillance requests
Participate in all 1LOD, 2LOD, 3LOD interactions and engagements as required
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's degree, or in lieu of degree, high school diploma/GED and 9 years of analytics or technology support experience
A minimum of 5 years progressive work experience to include 5 years of technology operations or analytics support and/or 2 years of experience with Data Management or Data Analytics
Minimum 2 years of experience in project management and end to end, strong understanding of Agile methodologies in context of Data Management or Data Analytics.
Desired Characteristics:
Prior Experience in L3 process governance or similar role of comparable complexity in the Financial Services industry
Familiar with emerging compliance & regulatory trends, standards and frameworks
Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups
Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations.
Desire to work in an open, collaborate, and fast-paced environment
Experience using data governance and data quality tools such as: Collibra, Ab Initio Express>IT; Ab Initio MetaHub.
Proficient in writing / understanding SQL.
Intermediate to advanced MS Office Suite skills including Power Point, Excel, Access, Visio.
Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure.
Experience and motivation in partnering with a diverse teams composed of staff and consultants located in multiple locations and time zones
Grade/Level: 11
The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Information Technology
