AVP, Partner Success

E2500382-18

Job Description

Role Summary / Purpose :

As the AVP, Partner Success you will play a key role in building the future of our ISV Partner Program.

You will be responsible for the development and execution of new processes to enable the scalability of our ISV (Independent Software Vendor) Partnerships. Partnering closely across our ISV and cross-functional teams to drive exceptional outcomes for SYF and our partners.

This role is ideal for someone who is passionate about patient / provider experience, and recognizes how our SaaS Partners add value across the patient / provider journey.

To thrive in this role, you will need to be highly collaborative, have superlative organization & communication skills, and enjoy finding creative solutions to complex challenges.

Our team is laser-focused on creating industry-leading integrated experiences that transform how our providers interact with H&W Products – and looking for someone who wants to join us on that journey.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities

• Play key role in developing / managing ISV commercial processes and driving operational efficiencies across our partner network
• Grow to support daily management of current and future ISV partners
• Develop and maintain excellent working relationships with all internal and external key stakeholders
• Proactively discover opportunities and influence decision making through data backed analyses and actionable insights
• Interface with cross functional teams that support ISV to help drive scalable solutions that enable growth for Synchrony and our Partners
• Maintain strong knowledge and understanding of all Synchrony / Health & Wellness products, tech capabilities, and ISV partnership structure and dynamics
• Perform other duties and / or special projects as assigned

Qualifications / Requirements

Desired Characteristics

Grade / Level : 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice

Job Family Group

Sales

J-18808-Ljbffr

Salary : $90,000 - $155,000