What are the responsibilities and job description for the AVP, Senior Mobile UX Designer position at Synchrony?
Job Description :
Role Summary / Purpose :
Synchrony’s User Experience Group empowers both customers and clients to meet their goals and aspirations with innovative product experiences. We leverage our expertise, methodologies and customer data to create simple and delightful experiences that fulfill user-centered journeys. We are powered by our supportive and collaborative UX team culture and enabled by Synchrony’s commitment to investing in user experience and creating engaging digital experiences. Our designers are given the guidance and autonomy they need to do the best work of their careers.
As a Senior Mobile UX Designer, you will join Synchrony’s scaled agile teams and partner with CX, marketing, development, process owners, UX researchers and Mobile UI designers to conceptualize and develop engaging native app experiences for our strategically significant core customer-facing applications. The candidate will work collaboratively throughout the entire design process of our mobile applications and services through initial discovery and research through to conceptualization and design to deliver on user-centered designs that deliver a world-class native mobile app experience. Additionally, the candidate will act as a champion for user experience by providing thought leadership and Native app design expertise. This role is responsible for designing and delivering modern native app UX designs for both iOS and Android experiences.
Essential Responsibilities :
- Apply design thinking methodologies with product owners and leaders to help shape product strategy, clarify requirements, and define and scope UX activities
- Present to and persuade executives, leaders and agile teams to accept UX recommendations
- Organize & facilitate design workshops as needed
- Ideate on and champion new experiences
- Mentor junior level designers
- Develop user flows, site maps, information architecture, wireframes, and prototypes of native app experiences
- Lead the design review cycle, synthesize feedback, and close on design requirements independently
- Engage with UX research to assist in initiating, planning and running tests and incorporating their results into design
- Engage with business and IT owners in agile processes
- Be a part of daily / weekly agile ceremonies, present work, and articulate rationales
- Act as an advocate for the end user’s experience
- Collaborate effectively with remote team members and managers
- Perform other duties and / or special projects as assigned
- Bring a strong positive attitude to project and UX teams
Qualifications / Requirements :
Desired Characteristics :
Grade / Level : 11
The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Eligibility Requirements :
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment :
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action.
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Salary : $90,000 - $155,000