What are the responsibilities and job description for the VP, Credit Strategies Knowledge Graph Implementation position at Synchrony?
JOB_POSTING-3-68346-16
Job Description
Role Summary/Purpose:
The VP, Credit Strategies Knowledge Graph Implementation is a key position reporting to the VP, Account Management Implementation Leader. This role will be individually accountable for several work streams supporting Account Management and Transaction Fraud teams in developing Knowledge Graph (Neo4J) platform/data models/Cypher queries. This role will be responsible for designing, implementing, and optimizing graph databases to efficiently store and retrieve knowledge. The role will require you to be both technical as well as a leader in a fast-paced, dynamic, and challenging work environment. This role has no direct report and will coordinate and support Credit, IT and other Synchrony teams that are on the knowledge graph journey across US and India. This role will be required to use analytics and processes experience and knowledge.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities
The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
Credit
Job Description
Role Summary/Purpose:
The VP, Credit Strategies Knowledge Graph Implementation is a key position reporting to the VP, Account Management Implementation Leader. This role will be individually accountable for several work streams supporting Account Management and Transaction Fraud teams in developing Knowledge Graph (Neo4J) platform/data models/Cypher queries. This role will be responsible for designing, implementing, and optimizing graph databases to efficiently store and retrieve knowledge. The role will require you to be both technical as well as a leader in a fast-paced, dynamic, and challenging work environment. This role has no direct report and will coordinate and support Credit, IT and other Synchrony teams that are on the knowledge graph journey across US and India. This role will be required to use analytics and processes experience and knowledge.
Our Way of Working
We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.
Essential Responsibilities
- Lead, in partnership with IT (and other teams cross functionally), to integrate graph databases, knowledge graphs solutions – representing business side.
- Collaborate and communicate with product owners, cross-functional teams and key stakeholders across Knowledge Graph / Graph Data Science (Neo4J) platforms and the business enterprise to support changes and share best practices.
- Lead and communicate with data, critical thinking, graph thinking, promote and share best practices.
- Design and implement graph databases to efficiently store and retrieve dimensional data.
- Utilize Neo4j/Graph Data Science for creating and managing knowledge graphs, targeting performance and scalability.
- Research, suggest and implement new technology solutions following best practices/ standards for knowledge Graphs.
- Develop and maintain knowledge graphs(Neo4j) standard operating procedures, job aids to support production environment.
- Provide support for query optimization and data modeling across Synchrony departments.
- Mentor, develop and support best practices, skills development of the team members and foster One Synchrony mindset.
- Perform other duties and/or special projects as assigned
- Bachelor’s degree in either MIS, Math, Sciences, Computers or in lieu of a degree 10 years of work-related experience with credit related systems.
- 5 years of team management experience.
- 5 years of SAS/SQL or 3 of Python skills.
- Proficiency in query languages like Cypher
- Solid foundation in graph theory
- 5 years Machine Learning.
- 5 years of experience in data & technology applications, IT architecture spanning coding, parameter setting, QA testing in payment platform environments such as FISERV / TSYS or custom transaction processing systems / data warehouses.
- Experience developing and maintaining strong collaborative relationships at all levels across IT and the business.
- Demonstrated experience working in a fast-paced environment with globally located Agile teams.
- Master’s degree in technical disciplines or quantitative areas.
- 7 years working in the financial services industry in one or more functional areas: Technology, Operation, Credit infrastructure.
- Excellent written and oral communication skills, along with a experience leading and influencing others at all levels of the organization.
- Curious investigative mindset for data and its relationship to business, reporting, financial modeling. \
- Works independently and at a fast pace and has great organizational and analytical skills.
- Attention to detail and follow up skills.
- Adept at queries, report writing and presenting findings.
- Excellent analytical and problem-solving skills.
- Documents and communicates complex issues clearly in collaborative environment.
- Comfort with ambiguity.
- Willingness & desire to learn new skills quickly.
The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Eligibility Requirements
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Our Commitment
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
- If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
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