VP, Strategic Supplier Transformation Office

Job Description:

Role Summary/Purpose:

The VP, Strategic Supplier Transformation Office is responsible for strategic initiatives in support of the Fiserv relationship including Optis Transformation and implementing new release processes as Fiserv moves to Agile development. The VP, Strategic Supplier Transformation Office will have extensive knowledge of Fiserv product.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Partner with leadership to identify and define strategic initiatives for the Fiserv relationship.

• Knowledgeable about SYF’s relationship with Fiserv and Fiserv services we procure.

• Lead cross functional teams in designing and building solutions with Fiserv.

• Provide Program Management oversight for large strategic initiatives impacting all three towers of the Fiserv relationship.

• Knowledgeable about Agile

• Act as Project Manager for large scale initiatives that involve Fiserv’s infrastructure changes.

• An ability to conceptualize complex ideas quickly and convey them to others in a clear, effective, and motivating manner

• Interact cross functionally within Tech to prioritize initiatives at Fiserv.

• Work in a constantly evolving environment, due to technological advances and the strategic direction of the organization.

• Create technical specifications and standards as needed. Drive innovation and efficiencies in working with Fiserv.

• Work with broader tech teams to ensure their test plans are adequate to ensure safer Fiserv releases.

• Interact cross functionality with the broader team managing the relationship with Fiserv, including tech teams and supplier management teams

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree in Computer Engineering or related field, with a minimum of 3 years working in Financial Services technology; OR in lieu of the Bachelor's degree, a minimum of 7 years of experience in Financial Services.

• Experience working with vendor supplied products and services

• Experience working with Service Now as well as working with changes and incident management

• Experience working with supplier contracts.

• Experience working with Agile

Desired Characteristics:

• Outstanding all-round communication skills and ability to work collaboratively.

• Experience working with Fiserv’s product and services

• Critical thinking, problem solving and creativity

• Experience managing a large scale supplier relationship

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: