What are the responsibilities and job description for the Senior Project Manager position at Syncron?
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About The Role
We are looking for an ambitious Project Manager to join our fast-growing Customer Excellence / Expert Services team. You – together with your global project team – will lead our enterprise customers on their agenda to transform their service and after-sales business into a competitive differentiator.
What would you do:
Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.
You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.
- Supply Chain optimization,
- Pricing strategy,
- Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.
About The Role
We are looking for an ambitious Project Manager to join our fast-growing Customer Excellence / Expert Services team. You – together with your global project team – will lead our enterprise customers on their agenda to transform their service and after-sales business into a competitive differentiator.
What would you do:
- Managing project scope, timeline, risks, and commercials (contract, budget, percentage of completion, change requests, etc.)
- Partner up with the customer project manager in actively driving implementation projects to success, starting with an on-point definition and management of project goals and success criteria.
- Managing the change and leading the communication with the customer to address typical implementation challenges as a team – being well aware of the importance of joint team building with the customer’s project team
- Actively supporting the sales organization to pitch implementation proposals to customers and prospects, and preparing and reviewing project scope definitions, effort and budget estimates, and risk assessments – internally and with customers
- Worked a minimum of 4-5 years implementing SaaS software solutions, and a minimum of 3 years of project management
- Have a strong technical background, with hand-on experience in software development, SQL, or similar technologies
- Leverage your own technical skills, and are adept at leveraging others to do the same
- Have completed university with a qualified degree, for example in Industrial Management, Economics, Engineering, or Computer Science
- PMP, PRINCE2, or similar project management certification
- Strong experience in after-sales domain
- Field Service/Warranty Management/Pricing/Supply Chain experience
Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here.
You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here.
