Job Description

This individual is responsible for developing and producing interactive/online technical documentation using browser-based languages training products.

Responsibilities

• Develop and update operational procedures, detailed descriptions of its hardware and software components, and an interactive online help feature.
• Maintain approximately 500 content files in knowledge repositories.
• Develop and manage content for the IETM, including an online help feature. Content encompasses documentation and procedures outlining the system level operations and maintenance.
• Collaborate with technical writers and subject matter experts to create technical documentation, including manuals, user guides, and maintenance instructions.

Qualifications

• Bachelor's degree or equivalent experience and Active DoD Secret Clearance.
• 3-5 years of directly related experience.
• Must have five years (5) of experience developing and producing interactive/online technical documentation.
• Two (2) years demonstrated experience supervising content development and integration efforts.
• Two (2) years demonstrated experience using XML authoring tool sets.
• Strong communications skills. Will be required to communicate with parties within and outside of own job function.

About Us

Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology.

Our company takes pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.