What are the responsibilities and job description for the Commercial Lines Account Manager position at Synectics Inc?

Responsibilities :

You will work as a member of a team of experienced, talented, and passionate agents who provide outstanding service to our clients.
Manage a book of business of existing commercial lines
Handle renewals, service requests, claims, billing, and new policies
Review existing book of business for cross-selling and account round opportunities
Document information in our agency management system (AMS360)
Rate policies and complete all phases of the application
Prepare and present quotes to clients and prospects
Educate clients about coverage options
Work with direct and wholesale providers

Requirements :

The successful candidate will be self-motivated and proactive in handling responsibilities.

The candidate will be detail-oriented, work well with a team, and will have the following traits / experience :

A current P&C (Property & Casualty) license preferred

Experience using AMS360 or similar management software preferred

Minimum 3 years middle market and small commercial experience preferred

Ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information

Ability to learn and adapt to technology quickly

Open to receiving regular constructive feedback relating to your performance

Ability to maintain a professional demeanor and a friendly, positive attitude with both clients and coworkers

A passion for providing outstanding customer service at all times

Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook)

Demonstrate effective written and verbal communication, including the ability to actively listen, and problem-solve with minimal assistance

The passion for growing into a leadership position

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