What are the responsibilities and job description for the Program Manager position at Synectics Inc?
Job Description
Job Description
Job Summary :
Partners with US Marketing and Sales teams to develop Promotional Education Program (Peer-to-Peer / P2P) strategies and tactics in alignment with business priorities.
Responsible for the effective planning and execution of P2P programs to support best-in-class HCP customer engagement.
Contributes to performance excellence and continuous improvement for P2P marketing programs / tactics.
Channel Strategy :
Maintains an understanding of promotional education trends and business priorities in order to identify opportunities to drive business impact
Provides recommendations to US Brand and Sales matrix teams to guide best-in-class HCP customer engagement
Conducts or coordinates appropriate analysis to support recommendations and to further enhance P2P knowledge, expertise
Budget management :
Collaborates with brand teams to plan and track Promotional Education Program operational budgets
Develops and manages speaker training budgets to include venue, travel, logistics, vendor fees and HCP honoraria
Promotional Education Program Support
Project initiation :
Creates / updates, gains alignment / approval for, and manages distribution of speaker program planning documents (series brief)
Initiates HealthSTAR project plan for activation of speaker programs to field force
Provide strategic guidance to stakeholders on the implementation of podium programs / symposia within conferences & congresses
Partner with Speaker Bureau Vendor and podium program / symposia point for submission of all documentation to execute tactic
Content Creation : Identifies, drafts, and / or gains approval for speaker training content, pre / post-event communications, and other supporting P2P resources
Content Management :
Develops and gains approvals on pull-through Promotional Education Program materials, including acting as Champion in Promotional Review of non-core content (such as program invites and recruitment materials)
Manages brand speaker communications regarding training content updates, label changes, etc.
Speaker Training Planning and Execution :
Accountable for speaker training planning and execution, including venue coordination, vendor management and logistics, HCP Payments and training records
Delivers stakeholder training to all commercial and medical team participants
Speaker Bureau Management :
Speaker Training Planning and Execution
Accountable Manages requirements for speaker contracting, conducts analysis for bureau size recommendations / regional allocations, and partners with Field Sales and Medical on nominations / validations for new speakers
Determines fair market value (FMV) and secures legal consultation Manages speaker bureau maintenance and speaker support resources
Manages contracting and logistics vendor partners to ensure availability of speakers and resources to the field
Qualifications :
BA / BS degree required.
Possess 5 years of pharmaceutical industry experience with understanding of Promotional Education Programs; therapeutic area / brand team experience preferred; sales, project management, and / or operations experience also.
Understanding of Commercial Operations or Strategy
Excellent planning, prioritization, management, and organizational skills
Strong interpersonal and communication skills
Proven track record collaborating with large matrix teams
US Speaker Bureau Experience - 3 year
US Speaker Program Experience - 3 year
Speaker Bureau Vendor management
Proficient in Microsoft EXCEL (pivots, vlook ups) preferred
Speaker Training (virtual) preferred
Understanding of Veeva promo mats experience preferred
Benefits :
Healthcare Insurance : Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance : Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan : The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus : Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
