What are the responsibilities and job description for the Senior Benefit Specialist position at Synectics Inc.?
Responsibilities
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
- The Contract Senior Benefit Specialist position will support the Total Rewards Analysts.
- This is a key role within the Human Resources department, responsible for the administration of our health and welfare benefits across the United States, Puerto Rico and Canada.
- This position provides escalation support, which means knowledge of industry standards and compliance with federal and state regulations is essential.
- The Senior Benefits Analyst will work closely with our internal HR partners, finance, legal, etc. to administer benefits programs that align with company goals and enhance employee satisfaction.
- This role requires advanced analytical skills, a deep understanding of benefits regulations, and the ability to communicate complex information clearly.
- Partner with Total Reward Analysts (Benefit Analysts) to understand process and compliance
- Serve as point of contact for Tier 1 (Benefit Specialist) inquiries
- Provide excellent customer service and respond to Tier 2 (Benefit Analyst) ticket/cases
- Partner with internal departments to ensure accurate benefit data/deductions
- Respond to vendor and carrier inquiries
- Monitor and coordinate Knowledge Base Article updates
- Process invoices and work with vendors and internal department to answer inquiries and solution escalations
- Assist with all facets of annual enrollment and year-end processes including 1095 process
- Run/provide reports and perform audits as needed
- Assist with compiling data for survey completion
- Provide additional support as needed
- Highly collaborative, ability to use independent judgment, prioritize multiple projects, and adapt to change while meeting deadlines
- Professional certification preferred (PHR, SHRM-CP, CEBS)
- Able to provide high level customer service for escalated cases
- 5 years benefits administration
- 2 years senior benefits administration
- Experience managing their-party vendors
- Subject Matter Expert level knowledge of benefit plans, ACA, HIPAA, COBRA and ERISA required
- Working knowledge of FMLA, 401(k), Medicare, etc. preferred
- Experience with HRIS systems - Workday preferred.
- Experience with various benefit administration systems
- Strong analytical and project management skills with attention to detail
- Demonstrated ability to thrive in a complex, fast-paced environment
- Bilingual in Spanish and English preferred
- 5 years of experience with HRIS systems - Workday preferred.
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
